Privacy Policy
XOZAITAKU Co., Ltd. ("we") complies with Japan's Act on the Protection of Personal Information and handles your personal information as follows.
1. Information we collect
Information you provide through our contact form, WeChat, phone or email, such as your name, contact details (phone number, email address, WeChat ID, etc.) and the details of your inquiry. This includes photos and comments you submit to record a property's condition at move-in, which we use for property management and move-out settlement and do not make public. For rental applications, we also receive identity documents, proof of employment and income, and emergency contact details. With your consent, we give these to landlords, management companies and guarantor companies for screening, and aim to delete them about 90 days after they were last used.
2. How we use it
- To answer and follow up on your inquiries
- To provide real estate brokerage, study-abroad support, visa application support and related services
- To inform you about our services
3. Sharing with third parties
Except as required by law, we do not share your personal information with third parties without your consent. Where sharing with partner administrative scriveners, judicial scriveners, language schools, management companies or others is necessary to provide our services, we obtain your consent in advance. When sharing with third parties outside Japan, we provide the information required by law and obtain your consent in advance.
4. Security
We take appropriate measures to prevent the leakage, loss or damage of personal information.
5. Requests for disclosure
We respond promptly, in accordance with the law, to requests to disclose, correct, stop using or delete your personal information.
6. Contact
XOZAITAKU Co., Ltd.
Yamanote Bldg. 11F-A, 1-29-5 Nishi-Ikebukuro, Toshima-ku, Tokyo 171-0021
TEL: +81-3-5957-5988 Email: xozaitaku1@gmail.com
7. Changes to this policy
We may revise this policy as needed. Revisions take effect when posted on this website.
Established: October 26, 2026. The Japanese version prevails.